
Our GuaranteeIt’s simple, if you’re not completely satisfied with anything you purchase from us, just let us know and we’ll refund your full purchase price for up to a year. Visit the Customer Care page and send us an email from there, or email us at CustomerCare@TiffanyBackrook.com or call us toll free at 888-264-6068 Mon.- Fri. 8 -6 PST.
Shipping Policy & ProcedureShipping charges are one flat fee of $12.00. Shipping is Free on all orders of $125 or more. Sipping normally takes from seven to ten days. On occasion it may take two weeks. Please understand that once we place a shipment with the carrier we no longer have control over it. On occasion a package is lost in shipping. In this event, we will replace your order free of any additional charge. USPS will deliver your package and require a signature. If you are not home or unavailable to sign at the time of a delivery a notice of attempted delivery will be left. Then, you can pick up your package at your local post office or arrange for re-delivery.
About UsWe ship from overseas so you pay no sales tax. We also want you to know that only Tiffany & Co. sell genuine Tiffany. Others may claim their jewelry is genuine or 100% authentic but it is not. What we offer is the highest quality reproduction Tiffany available and we guarantee it 100%. We think that’s why we have thousands of very happy customers. Every item is shipped with a gift bag, little blue box, jewelry pouch and Tiffany Silver Care Card. And, each order ships with an Anti-Tarnish Polishing Cloth. |